Information We Collect

Running an educational platform means we need certain information to provide you with quality resources and support. Here's what we gather and why it matters.

Personal Information You Provide

When you reach out to us or sign up for our programs, you might share:

• Your name and contact details (email, phone number)
• Business background and experience level
• Learning goals and interests in specific finance topics
• Payment information when enrolling in programs
• Communication preferences and feedback you share with us

Information We Collect Automatically

Like most websites, ours collects some technical data to work properly and improve your experience:

• Device type, browser, and operating system
• IP address and general location (city/region level)
• Pages you visit and time spent on our site
• How you found us (search engine, direct visit, referral)
• Technical errors or loading issues you might encounter

How We Use Your Information

We're not in the business of selling data or bombarding you with spam. Your information serves specific purposes that directly benefit your learning experience.

Data Storage and Security

Your information lives on secure servers located in Australia. We use standard security measures—encryption, secure connections, regular backups—to keep everything safe. But let's be honest: no system is 100% bulletproof. We do our best, and we stay vigilant.

Our team members who handle your data are trained on privacy requirements and only access information when necessary for their work. We don't casually browse through student records or share interesting tidbits with others.

Third-Party Services

We work with a few trusted partners who help us run the platform:

• Payment processors for secure transactions
• Email service providers for communications
• Web hosting companies that keep our site running
• Analytics tools to understand site performance

These partners have their own privacy policies and security standards. We choose them carefully and ensure they meet Australian privacy requirements when handling your data.

Your Privacy Rights

Under Australian privacy law, you have solid control over your personal information. Here's what you can do:

Access Your Information

Want to see what we've got on file about you? Just ask. We'll provide a copy of your personal data within 30 days. There's no charge unless your request requires significant effort on our part.

Correct Inaccurate Data

Notice something wrong? We'll fix it. If we've shared the incorrect information with others, we'll let them know about the correction too.

Delete Your Data

You can request deletion of your information, though we might need to keep some records for legal or business reasons (like tax documentation). We'll explain what we can and can't delete.

Opt Out of Marketing

Every marketing email includes an unsubscribe link. Click it and you're done. We'll still send essential information about programs you're enrolled in, but the promotional stuff stops.

Cookies and Tracking

Our website uses cookies—small text files stored on your device—to remember your preferences and understand how people use the site. Most are essential for basic functionality. Others help us improve things.

You can control cookies through your browser settings. Blocking all cookies might affect site functionality, but it's your choice. We respect that.

What We Track

• Pages visited and navigation patterns
• Time spent on different sections
• Links clicked and forms completed
• Device and browser information

This helps us understand which resources get used most, where people struggle, and what content resonates. It's all about making the platform more useful.

Data Retention

We keep your information only as long as needed for legitimate business purposes or legal requirements. Here's the general timeline:

• Active users: While you're engaging with our programs and for 2 years after your last activity
• Financial records: 7 years as required by Australian tax law
• Marketing contacts: Until you unsubscribe or 3 years of inactivity
• Technical logs: 90 days unless needed for security investigations

When we delete data, it's permanently removed from active systems. Backups might retain copies for a short period, but these are eventually overwritten.

Children's Privacy

Our programs target adults interested in business finance. We don't knowingly collect information from anyone under 18. If you're a parent who discovers your child has provided us with personal information, let us know and we'll delete it promptly.

Changes to This Policy

Privacy laws change. Our practices evolve. When we update this policy, we'll post the new version here with a revised date. Significant changes will be communicated directly to active users via email.

Check back occasionally if you're curious about updates. The "Last Updated" date at the top shows when we last made changes.

International Data Transfers

We primarily operate within Australia, and your data stays on Australian servers. If we ever need to transfer information overseas, we'll ensure adequate protections are in place and notify you beforehand.

Complaints and Disputes

If you're unhappy with how we've handled your personal information, please tell us. We take complaints seriously and will investigate thoroughly.

Start by contacting us directly. We'll acknowledge your complaint within 7 days and provide a response within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.